A dental practice may have all the technology and services in the world, but they aren’t worth much if there isn’t also a team there that you can feel truly comfortable and at ease with. Here in Ann Arbor, we love getting to know our patients well and providing them with a cheerful, warm outlook throughout their checkups and procedures. To learn more about our experienced team members, keep reading below:
Jeri joined our practice in March of 2013, and she is the first person you will meet either over the phone lines or in person. She is happy to answer any insurance questions you may have and investigate your insurance coverage. She truly loves her job, her co-workers, and especially the patients. She also feels fortunate to work for such a down to earth and compassionate dentist.
Jeri earned a degree in Business Administration and Management from Michigan State University. She is also very dedicated to continuing education and is a CPB (certified professional biller), CPC (certified professional coder), and CPCO (certified professional compliance officer). She is also about to achieve her CCPM (certified physician practice manager)!
Jeri is married to her husband, Alex, and they have one cat and one dog. When she isn’t busy at the office, she enjoys supporting the community and attending local events here in Ypsilanti and Ann Arbor. She also loves craft beer and attending the Annual Summer Beer Fest, as well as enjoying lots of great food during Ann Arbor’s Restaurant Week. An interesting fact about her: she is a big fan of insanely, unbearably hot salsa!
Heather joined our practice in April of 2014. To Heather, the best part of her job is helping patients. She keeps patient records and insurance claims up to date. She also answers the phone, schedules appointments, and processes billing. She has a Bachelor’s of Science Degree from Eastern Michigan University.
When Heather’s not working, she enjoys spending time outdoors with her husband, family, and friends. She also enjoys shopping, traveling, camping, and working out.
Danielle has a Bachelor’s Degree from the University of Michigan Dental School and has been working in dentistry for over ten years. Her responsibilities include cleaning teeth, providing patient education, evaluating patient homecare, and making sure you have a great experience in the office. She also takes pride in stabilizing patients with periodontal needs and assisting in the maintenance of their unique care. Building relationships with her patients is one of her favorite parts of the job.
Danielle, her husband, and their daughter live in the area. Together, they enjoy going to sporting events, traveling, cooking, and relaxing at home. She also enjoys being active, dancing, shopping, catching up with friends, and spending time with family.
Elaine has been a part-time member of Dr. Cocco’s staff since December of 2008, and she is a graduate of Ferris State University. Her duties include providing patient education, taking X-rays, and performing root planing and scaling. She says that meeting new people and educating them on how to best care for their teeth are her favorite parts of the job!
Elaine lives in Mt. Pleasant, MI with her husband and two daughters (who both attend Central Michigan University.) She enjoys spending her free time with her family.
Karen is a Registered Dental Hygienist and has degrees from WCC, EMU, and OCC. She is working on the Fridays that our office is open. Both Karen’s grandfather and father were dentists, and she fell in love with dentistry while working for her father’s practice in high school as a Certified Dental Assistant. She continued to work for him after college until he retired.
Karen feels that her job is all about educating patients on their oral health because “a healthy mouth equals a healthy body.”. Her favorite part of her job is interacting with her patients and improving their oral health.
When not working, Karen enjoys traveling, working in her garden, and what she calls “blobbing in the sun.” She currently lives in South Lyon with her husband and two children.
Ashley grew up in Westland, MI and attended the University of Michigan. Her job duties here at Dr. Cocco’s office include educating patients on oral health and hygiene, taking X-rays, screening for decay and periodontal disease, and helping them achieve a clean mouth!
Since Ashley was very young, she’s always enjoyed going to the dentist. In the 7th grade, she realized that she wanted to be a hygienist and take care of patients. Today, her favorite part of her job is getting to know the people she treats on a personal level and building relationships with them. She enjoys helping people feel comfortable and making dental appointments a great experience.
Ashley was married in September of 2015 and recently gave birth to a baby boy in January of 2017. When she is not working, she is always with her family. Her hobbies include baking and shopping.
Emma first started working with Dr. Cocco in July of 2017 after she attended the University of Michigan. Her duties include capturing X-rays, performing cleanings, giving hygiene instructions to patients, and listening to their concerns. She loves these interactions and being able to build relationships with the people she sees! She also takes pride in providing the best oral hygiene for them and being able to answer their questions about proper home care.
Emma lives in Ann Arbor and she regularly spends time with her three siblings and parents. When she isn’t busy at the office, she enjoys going to the lake.